Business Terms

Effective Date: 29-06-2025
Website: https://www.opiniona.in
Contact: info@opiniona.in

These Business Terms and Conditions ("Terms") govern your access to and use of Opiniona’s services as a business or representative of a business listed on our platform. By claiming, managing, or interacting with a business profile on Opiniona, you agree to these Terms.


1. Business Account Eligibility

To claim or manage a business profile on Opiniona, you must:

  • Be authorized to represent the business.

  • Provide accurate, up-to-date, and verifiable business information.

  • Comply with all applicable local, state, and national laws.


2. Business Profile Management

As a business user, you may:

  • Update your business information (e.g., contact details, operating hours).

  • Upload business-related media (e.g., photos, logos).

  • Respond to customer reviews professionally and respectfully.

Opiniona reserves the right to moderate or remove content that violates our guidelines.


3. Prohibited Business Practices

Businesses must not:

  • Post fake or incentivized reviews.

  • Offer bribes, discounts, or other incentives for positive reviews.

  • Post misleading or false information about competitors.

  • Use bots or third-party services to manipulate ratings or traffic.

Violations may result in suspension or permanent removal of your business profile.


4. Review Response Policy

  • Responses to customer reviews must be professional, factual, and non-abusive.

  • Businesses may report reviews that violate our Review Guidelines, but may not demand removal of reviews solely due to disagreement or criticism.

Opiniona does not arbitrate review disputes unless a violation of our policies is identified.


5. Paid Services (if applicable)

Opiniona may offer premium features such as:

  • Profile enhancements

  • Featured listings

  • Analytics tools

  • Advertising solutions

Use of paid services is subject to additional terms and pricing. All fees are non-refundable unless explicitly stated.


6. Intellectual Property

You retain ownership of content you upload (e.g., logos, photos), but grant Opiniona a non-exclusive, royalty-free, worldwide license to display and distribute it in connection with your business listing and promotional efforts.


7. Data Usage and Privacy

All business account data is handled in accordance with our Privacy Policy and GDPR Policy. You are responsible for ensuring that any customer data you access via Opiniona is handled lawfully.


8. Disclaimers and Limitation of Liability

  • Opiniona does not guarantee any specific results from your presence on the platform.

  • We are not liable for user-generated content, including reviews or ratings.

  • Services are provided “as-is,” and we disclaim all implied warranties to the maximum extent permitted by law.


9. Suspension and Termination

We reserve the right to suspend or terminate your business profile without notice if:

  • You breach these Terms or our policies.

  • You engage in fraudulent, abusive, or illegal conduct.

  • Your business is no longer operational or verifiable.


10. Changes to These Terms

Opiniona may modify these Terms from time to time. Continued use of your business profile after changes indicates acceptance of the updated Terms.


11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Bengaluru or Delhi].


Contact Us

For any questions regarding these Business Terms, please contact:

Email: info@opiniona.in
Website: https://www.opiniona.in

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